COLORADO SPRINGS — The Social Security Office of the Inspector General (OIG) has issued a scam alert about government imposters sending doctored photos of real credentials to gain their victim’s trust.

According to the alert, scammers are emailing and texting pictures of real and doctored law enforcement credentials and badges to prove they are legitimate and scam people out of money. Scammers may change the picture or use a different name, agency, or badge number, but the basic scam is the same.

Law enforcement agencies are warning the public to be skeptical of email and text messages claiming to be someone from a government or law enforcement agency. No one in federal law enforcement will send photographs of credentials or badges to demand any kind of payment, and neither will government employees.

HOW A GOVERNMENT IMPOSTER SCAM WORKS

These scams primarily use telephone to contact you, but scammers may also use email, text message, social media, or U.S. mail. Scammers pretend to be from an agency or organization you know to gain your trust. Scammers say there is a problem or a prize, and pressure you to act immediately. They will tell you to pay in a specific way.

TIPS TO PROTECT YOURSELF

  1. Do not take immediate action. If you receive a communication that causes a strong emotional response, take a deep breath. Hang up or ignore the message. Talk to someone you trust.
  2. Do not transfer your money, and do not buy a gift card. Never pay someone who insists that you pay with a gift card, prepaid debit card, internet currency or cryptocurrency, wire transfer, money transfer, or by mailing cash. Scammers use these forms of payment because they are hard to trace.
  3. Be skeptical. If you think a real law enforcement officer is trying to reach you, call your local law enforcement using a non-emergency number to verify. Do not believe scammers who “transfer” your call to an official or who feed you a number as proof. Scammers can create fake numbers and identities. Do not trust your caller ID.
  4. Be cautious of any contact claiming to be from a government agency or law enforcement, telling you about a problem you don’t recognize. Do not provide your personal information, even if the caller has some of your information.
  5. Do not click on links or attachments. Block unwanted calls and text messages.

IF YOU ARE A VICTIM

Stop talking to the scammer. Notify financial institutions and safeguard accounts. Contact local law enforcement and file a police report. File a complaint with the FBI IC3 at www.ic3.gov and with the Federal Trade Commission at ReportFraud.FTC.gov. Keep financial transaction information and the record of all communications with the scammer.

For more information on reported scams and consumer alerts, go to consumer.ftc.gov/scams.