Colorado DMV gets some needed accessibility updates

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DMVs in some counties are not able to complete motor vehicle transactions or issue drive licenses.

DENVER –  The Colorado Division of Motor Vehicles is focused on accessibility for all anywhere, anytime they are needed. Under the Polis-Primavera administration, the DMV has updated its services.

Since 2019, the DMV has increased the number and availability of its online services, now over 40, while taking steps to ensure that underserved Coloradans aren’t left behind.

“The DMV is an essential service for Coloradans and we are dedicated to meeting our customers where they are. This focus on end-to-end customer experience means we’re implementing new technology to increase online services while improving support for customers in our offices, and providing new options like self-service kiosks in convenient locations” said Department of Revenue Executive Director Mark Ferrandino. 

The DMV has streamlined identification requirements by not requiring physical proof of Social Security numbers and has added flexibility to its online scheduling platform, empowering Coloradans to wait anywhere when checking in for an appointment. There’s now a host of new online services, such as driver license and identification card renewals for Coloradans older than 65, upgrade availability on an instruction permit to a driver’s license online and more.

DMV services are available on a variety of platforms including myDMV.Colorado.gov; the myColorado™ app, available on Android and iOS devices; MV Express Kiosks, located throughout Colorado as well as over 35 driver license offices throughout the Centennial State.

Updates include the following: 

  • Seniors 66+ now have the permanent ability to renew their driver license or identification card online with the implementation of the Driver’s License Electronic Renewal By Seniors Act (HB21-1139).
  • One less piece of paperwork is needed, Colordans can now provide their SSNs verbally at driver license offices. The change in this part of the issuance process only affects those applying for a REAL ID-compliant driver license or identification cards and does not affect the other criteria to obtain a Colorado credential. 
  • Customer ability to immediately upload and pay citations online. 
  • Expanded in-office services in La Junta, Lamar, Alamosa and Fort Morgan. 
  • Expanded services on the almost 50 DMV Motor Vehicle Express Kiosks throughout the state by adding the following online services: 
    • Check title status
    • Duplicate Registration Card Request
    • Duplicate Tabs Request

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